Testimonials: G-Lec Electrical
Based in Village Farm Industrial Estate, Pyle, Bridgend, G-Lec Electrical Limited has been in business since 1985. In this time it has supplied the domestic and commercial markets with a wide range of electrical products. Its needs, therefore, are for a system which provides comprehensive stock management, flexible account and cash sales control and purchase order management.
Gareth Roberts, Managing Director:
"All Businesses are different. In many ways they are similar, but each is unique. Therefore, in order for a software package to meet the endless requirements thrust upon such a product, flexibility is essential. It is easy to identify the general aspects each and every business would address, such as a sales, purchase and nominal ledger system. But, as previously mentioned, the general aspects cover only a relatively small percentage of requirements individual businesses demand. For example, a wholesale/retail business needs a fast and efficient “point of sale” system with stock control, which is capable of being integrated into existing practices. There are far too many examples to list. The emphasis is on “flexibility”. To date we had been operating our business, using an outdated software package running on aged hardware.
The time had come where our existing system was beginning to fail, leaving our business vulnerable. In order to solve this issue, we needed new hardware and a software package compatible with our existing business practices. The software would also need to be affordable and able to run on “off the shelf” hardware. Our choices were limited to very comprehensive but over expensive, complicated products, which required dedicated hardware. They also carried expensive annual support fees. The alternative products were more affordable but had limited application, and limited flexibility. Any variation required from the standard package proved difficult and expensive. However was able to run on “off the shelf “hardware. In summary, we needed the benefits offered by the more expensive, in-depth packages, but with the lower initial and operating cost of the alternative packages.
Fortunately we were introduced to Diamond Discovery. We were provided with a demonstration package that allowed us to view the features offered by the application. Having thoroughly examined what the software offered, we felt that improvements could be made, to suit our requirements. We listed the changes we felt could be made and presented them to the company.
We were pleased that our suggestions were taken on board, and introduced to the existing package. This willingness on behalf of Diamond Discovery to tailor the software to our needs showed their dedication to flexibility. This left us with no doubt that we had found our ideal software provider. Having used Diamond Discovery for 6 months, we have found it to be very reliable and it has proven to be a powerful business tool. Administration efficiency is greatly improved. The access to detailed management reports offers greater control over the running of the business. Information concerning debtors, creditors, bank reconciliation and VAT is available at the touch of a button."